- Bibby Line
Group Values / Compass
Core values
Our Group shared values are the thread that connects our businesses together, helping us to deliver excellent customer service.
This means each of us, at all times, strive to:
Work together
We understand the common long-term goals across our businesses, customers, suppliers and people and we work towards them as a team.
Be better
We challenge ourselves to be the best, finding new ways to improve everything we do today.
Be innovative
We do everything possible to look ahead, to anticipate customer needs and deliver innovative solutions.
Do the right thing
At all times we do the right thing, providing a quality and safe service, acting responsibly for our people, customers and the communities in which we work.
Trust each other
We trust and empower our people to deliver the right outcomes for our customers and our business.
We give our people the right environment, support and tools to deliver excellence and quality in everything we do.
- Compass
Compass
Our Commitment to long-term sustainability
Compass is our hugely important long-term commitment to be a sustainable and resilient business, supporting us to better deliver on our purpose by focusing our efforts on four areas to foster the long-term sustainability of the Group: Environment, Community, People and Customer.
As a responsible family business, we understand that our success is intricately tied to the wellbeing of the world around us. Compass aligns with our core purpose, it challenges us to innovate how we engage with customers, nurture talent within our organisation and uphold environmental stewardship.
Community, People, Customer and Environment.
COMMUNITY
Giving Something Back (GSB) fundraising programme – Our GSB programme supports colleagues in making contributions to charities through various fundraising activities.
PEOPLE
In Spring 2024, we launched a Group-wide colleague Health and Wellbeing Guide, an employee driven manifesto outlining how colleagues and the business can support each other.
CUSTOMERS
Understanding our performance is paramount to nurturing meaningful partnerships with our customers. We launched our Customer Charter in 2023 – setting high expectations and standards, aligned with our Bibby Values and emphasising customer service excellence.
ENVIRONMENT
Reducing CO2 and greenhouse gases is a business imperative for our organisation. We are committed to taking decisive actions to mitigate our environmental impact.
- Sustainability
Our roadmap to green
Discover how our commitment to innovation and sustainability helps us—and our clients—achieve long-term environmental goals.